Local Resources

Local Resources



AAFES Base Exchange
105 Briscoe Drive
McGhee Tyson ANG Base TN 37777-6220

Phone Number:  (865) 985-3400
Manager:  Mrs. Alice Hollaway
Hours:  Mon –Fri, 10:00-7:00, Sat 10:00-5:00, Sun, Closed (except Drill Weekends)
Note:  Call to confirm hours as they are subject to change because of student population and Drill Weekends.
Barber Shop:  (865) 985-3401
Cleaners:  (865) 977-4416

American Red Cross
Knoxville Area Chapter
6921 Middlebrook Pike
Knoxville, TN 37909-1121

E-mail: redcross@knoxarc.org
Phone: 865-584-2999
Fax: 865-588-1835
Web site: http://www.knoxarc.org

American Red Cross
Blount County Chapter
1741 Triangle Park Drive
PO Box 4939
Maryville, TN 37802

Karen Trotter
Emergency Services
Program Manager
office: 865-983-0821
fax: 865-983-0826
Email - ktrotter@bccarc.org
Web Site

Armed Forces Club
207 Briscoe Drive
McGhee Tyson ANG Base TN 37777-6207

Phone Number:  (865) 985-4700
Manager:  Chief (Ret) Bill Barnett
Hours:  Tue-Thur, 4:30-10:00, Fri-Sat, 4:00-1:00, Sun, 3:00-10:00

Blount County
Dept of Veterans Affairs
305 Court Street
Maryville, TN 37804-5906

Nathan Weinbaum - 865-273-5760

Department of Veteran Affairs Dental and Out-Patient Clinic
8033 Ray Mears Blvd (near Target)
Knoxville, TN 37919

NEW LOCATION - March 1, 2010

865) 545-4666

Department of Veterans Affairs

National Call Center for Homeless Veterans
Call 1-877-4AID VET (1-877-424-3838)

VA National Call Center for Homeless Veterans LIVE
Homeless Veteran in need of help?

Call (1-877-424-3838)
 The Department of Veterans Affairs' (VA) has founded a National Call Center for Homeless Veterans hotline to ensure that homeless Veterans or Veterans at-risk for homelessness have free, 24/7 access to trained counselors. The hotline is intended to assist homeless Veterans and their families, VA Medical Centers, federal, state and local partners, community agencies, service providers  and others in the community.  To be connected with a trained VA staff member call 1-877-4AID VET (877-424-3838).
    * Call for yourself or someone else
    * Free and confidential
    * Trained VA counselors to assist
    * Available 24 hours a day, 7 days a week
    * We have information about VA homeless programs and mental health services in your area that can help you.
What will happen when I call?
    * You will be connected to a trained VA staff member.
    * Hotline staff will conduct a brief screen to assess your needs.
    * Homeless Veterans will be connected with the Homeless Point of Contact at the nearest VA facility.
    * Family members and non-VA providers calling on behalf of a homeless Veteran will be provided with information regarding the homeless programs and services available.
    * Contact information will be requested so staff may follow-up.

Department of Veteran Affairs Knoxville Vet Center
2817 E. Magnolia Ave
Knoxville, TN 37914

Jim Caldwell, LMFT
Team Leader, Knoxville Vet Center
PH: (865) 545-4680

Humana Military Healthcare Services (Tri-Care)
192-B Market Place Blvd (across from Grady's on Peters Road)
Knoxville, TN 37922

TRICARE Information  1-800-444-5445
Health Care Finder 1-800-444-5445
Claims Services  1-800-403-3950
Authorization Line  1-800-444-5445
Emergency Care  1-800-444-5445
Behavioral Health Care Services 1-800-700-8646
Humana Military Fraud and Abuse Hotline 1-800-333-1620
Humana Military Audio Health Library 1-877-217-7946
TRICARE Prime Remote 1-877-249-9179
TRICARE Mail Order Pharmacy  1-866-363-8667
TRICARE Retail Pharmacy 1-866-363-8779
TRICARE for Life 1-866-773-0404
Online Beneficiary Services (Web Site) 1-800-444-5445

www.humana-military.com (general information on Tri-Care)
www.mytricare.com (check on Tri-Care claims)

ID Card Information

For Air Force and Army active duty, retired, dependent:

HQ134th Air Refueling Wing
134 Briscoe Drive
McGhee Tyson ANGB, TN 37777

Hours: Tuesday-Friday, 0800-1100 and 1300-1600
Appointments are required,
please call (865)336-3254.

Sponsor is required to sign DD Form 1172
Documentation Required:
Retirement Order
DD Form 214
Marriage Certificate
Birth Certificate
Divorce Certificate
Death Certificate
Active Duty Order
School Order
Promotion Order
Appointment Order

Note:  Dependent ID cards will not be issued on drill weekends.

For U.S. Navy, U.S. Marine Corps, U.S. Coast Guard:

The only two local facilities are 278th ACR,ARNG, 3330 Sutherland Ave and 134th ARW, McGhee Tyson ANG Base

Knox County Veterans Services Office
1000 North Central Avenue
Knoxville, TN 37917


Tom Humphries
Veteran Service Officer
 (865) 215-5645

Mark Lett
Deputy Veterans Services.
(865) 215-5645
Fax for both is (865) 215-5677
We are open for business M-F 0800-1630

Knoxville Area Veterans Stand Down

See Web for info  - www.kavsd.org

Knoxville Chamber

The Knoxville chamber is the principal sponsor of ETMAC

The Knoxville Chamber is a private, non-profit, membership-driven organization comprised of 1,600 business enterprises, civic organizations, education institutions and individuals.

Knoxville Chamber
17 Market Square, #201
Knoxville, TN 37902-1405
(865) 637-4550 phone
(865) 523-2071 fax

National Committee for Employer Support of the Guard and Reserve (ESGR)

An agency within the Office of the Assistant Secretary of Defense for Reserve Affairs. It was established in 1972 to promote cooperation and understanding between Reserve component members and their civilian employers and to assist in the resolution of conflicts arising from an employee's military commitment. www.esgr.org

John Dyess,
Area Chair
Ph: 865.850.9960
E-mail:  tnesgr@hotmail.com


Pass and Vehicle Registration Section
134th Security Forces Squadron
Building Number 208
McGhee Tyson ANGB, TN 37777

Call for hours to get vehicle decals.
Phone Number:  (865) 985-3270

Tennessee Department of Veterans Affairs
601 South Concord
Suite 108
Knoxville, TN 37919

(865) 594-6158
Handles educational benefits, VA Home Loan Eligibility and other      
benefit information.
Contacts:  Rick Ayres, Ray Braden
National Department of Veterans Affairs
Bonnie Johnson
Veterans Benefits Representative
TN Department of Veterans Affairs
Knoxville Field Office


ET Veterans Home

Ben Atchley State Veterans Home Dedicated 24 October 2006

Click here for a map to the Home

Doug Ottinger
Ben Atchley State Veterans’ Home
One Veterans Way,
 Knoxville, TN 37931
Phone: 865-862-8100 (Ext. 3015)
Fax: 865-690-5981
Email: dottinger@tsvh.org
Web: www.tsvh.org

logo tvba
The Tennessee Veterans Business Association

The Tennessee Veterans Business Association provides entrepreneurship training, business development assistance, and networking opportunities to military veterans and their families. We also provide assistance in finding rewarding employment to returning veterans, and support the work of both public and private sector organizations who offer charitable support to current service members and veterans. As part of our mission, we educate the public and government officials on the values of supporting veterans and the importance of veteran-owned businesses to our economy

Volunteers of America of Kentucky and Tennessee
Homeless Veterans’ Reintegration Project

Address:2821 Magnolia Ave.
Knoxville, Tennessee 37914

Managed By:Volunteers of America of Kentucky and Tennessee
933 Goss Avenue, Louisville, KY 40217-9943


The Knoxville Volunteers of America Supportive Services for Veterans and Families (SSVF) office now has a new phone numbers.
The numbers are (865) 951-0682 and 951-0349. The Program Manager is Carla Kimble .
Their fax number will be in operation next week and that number is (865) 951-0164.
Their address is:
Volunteers of America
2821 Magnolia Ave
Knoxville, TN 37914

A L S O   I N
119 N Daisy Street
Morristown, TN 37814
Melanie Finuf
SSVF Program Manager - 865-438-8119


Program Description: The Homeless Veterans’ Reintegration Project (HVRP) provides outreach, needs assessment, case management, employment counseling, job training/job skills enhancement, job placement, and transportation to homeless veterans in Knoxville, Tennessee, Metropolitan Statistical Area. The HVRP links homeless veterans with other appropriate service provides, such as Local Veterans’ Representatives at the Department for Employment Services, Community Based Services, VA Medical Clinic and VA Medical Center, Local Housing Authorities, and other service providers. The HVRP reintegrates veterans into the workforce and links homeless veterans with potential employers with the objective of helping them achieve self-sufficiency. The HVRP provides 180 days follow-up to ascertain job retention.

Hours of Operation: Monday thru Friday 8am – 4:00pm

For More Information, Contact:Clyde Vincent, LBSW
Program Manager
Phone: (865) 546-4813
Fax: (865) 951-0164
Email: clydev@voaky.org

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